hybrid azure ad join troubleshooting

June 2020 Technical. Resolution: Ensure SCP object is configured with the correct Azure AD tenant ID and active subscriptions or present in the tenant. Displayed only when the device is Azure AD joined or hybrid Azure AD joined (not Azure AD registered). DeviceRegTroubleshooter PowerShell script helps you to identify and fix the most common device registration issues for all join â¦ You are logged on to your computer with a local computer account. Failure to connect and fetch the discovery metadata from the discovery endpoint. Look for events with the following eventIDs 304, 305, 307. As usual open cmd (command â¦ To find the suberror code for the discovery error code, use one of the following methods. Like I said, no matter what I can't seem to be able to join â¦ The device object by the given ID is not found. When all above steps are completed, domain-joined devices will automatically register with Azure Active Directory (AD). Hybrid AD Domain join during Windows Autopilot is a private preview feature. Windows 10 version 1809 and higher automatically detects TPM failures and completes hybrid Azure AD join without using the TPM. Reason: On-premises federation service did not return an XML response. If the device was not hybrid Azure AD joined, you can attempt to do hybrid Azure AD join by clicking on the "Join" button. The content of this article is applicable to devices running Windows 10 or Windows Server 2016. Resolution: Transient error. Bad storage key in the TPM associated with the device upon registration (check the KeySignTest while running elevated). (Windows 10 version 1809 and later only). 'Registration Type' field denotes the type of join â¦ @jeremyhagan Out to AAD - Device Join SOAInAD sync rule is used to implement Hybrid Azure ad join / Domain Join in a managed domain. More Information can be found in the article, Reason: General network time out trying to register the device at DRS, Resolution: Check network connectivity to. These can take several forms, but generally the message is, â Sorry dude, but you canât joinâ¦ For example, if. The device is resealed prior to the time when connectivity to a domain controller is â¦ Resolution: Check the federation server settings. This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. Look for the server error code in the authentication logs. If the Registered column says Pending, then Hybrid Azure AD Join â¦ The same physical device appears multiple times in Azure AD when multiple domain users sign-in the downlevel hybrid Azure AD joined devices. Possibly due to making multiple registration requests in quick succession. Reason: TPM operation failed or was invalid. Reason: Received an error response from DRS with ErrorCode: "AuthenticationError" and ErrorSubCode is NOT "DeviceNotFound". That registration process (tied to AAD â¦ There are a few different reasons why this can occur: You can also find the status information in the event log under: Applications and Services Log\Microsoft-Workplace Join. There will not be any changes to client information in Active Directory and also configuration changes to clients in AD .IT just that, computer account is now hybrid Azure AD join which means,computer in on-prem AD and also azure AD join .This is basically to prevent any non-domain join â¦ Select Azure Active Directory and Sign-Ins. The signed in user is not a domain user (for example, a local user). Look for 'Previous Registration' subsection in the 'Diagnostic Data' section of the join status output. If the on-premises environment requires an outbound proxy, the IT admin must ensure that the SYSTEM context on the device is able to discover and silently authenticate to the outbound proxy. 'Registration Type' field denotes the type of join â¦ I described the key VPN requirements: The VPN connection either needs to be automatically â¦ Reason: Operation timed out while performing Discovery. Resolution: The on-premises identity provider must support WS-Trust. Hybrid Azure AD join on down-level devices is supported only for domain users. Expected error. August 5, 2019 Noel Comments 3 comments If you are trying to get your Windows 10 devices to become Hybrid Azure AD â¦ Service Connection Point (SCP) object misconfigured/unable to read SCP object from DC. Resolution: Disable TPM on devices with this error. Here you will set up the Azure AD sync process to be aware of the hybrid â¦ Reboot machine 4. Reason: The connection with the server was terminated abnormally. Reason: Generic Realm Discovery failure. Sign on with the user account that has performed a hybrid Azure AD join. This field indicates whether the device is registered with Azure AD as a personal device (marked as Workplace Joined). Look for events with the following eventIDs 204, Reason: Received an error response from DRS with ErrorCode: "DirectoryError". Follow the Microsoft documentation https://docs.microsoft.com/en-us/azure/active-directory/devices/hybrid-azuread-join-control. In a federated domain this rule is not used as the STS / AD FS â¦ Or no active subscriptions were found in the tenant. For customers with federated domains, if the Service Connection Point (SCP) was configured such that it points to the managed domain name (for example, contoso.onmicrosoft.com, instead of contoso.com), then Hybrid Azure AD Join for downlevel Windows devices will not work. Look for 'DRS Discovery Test' in the 'Diagnostic Data' section of the join status output. Ensure the machine from which the sysprep image was created is not Azure AD joined, hybrid Azure AD joined, or Azure AD registered. It could be that multi-factor authentication (MFA) is enabled/configured for the user and WIAORMULTIAUTHN is not configured at the AD FS server. Use search tools to find the specific authentication session from all logs. Iâve written a few blogs about Hybrid Azure AD Join, and Iâve explained that there are two major pieces to this: What Windows Autopilot and Intune do to orchestrate the process of getting a new device joined to Active Directory. There are many dependencies to have on-prem Active Directory or domain join Windows 10 Devices. Please try after 300 seconds. Troubleshooting device registration issues is not hard anymore. To view the â¦ Reason: Server response JSON couldn't be parsed. The certificate on the Azure AD device doesn't match the certificate used to sign the blob during the sync join. Reason: The Transport Layer Security (TLS), previously known as Secure Sockets Layer (SSL), certificate sent by the server could not be validated. Resolution: Ensure MEX endpoint is returning a valid XML. Hybrid AD Domain Join with Windows Autopilot Deployment. The 'Error Phase' field denotes the phase of the join failure while 'Client ErrorCode' denotes the error code of the Join operation. This is only a UI issue and does not have any impact on functionality. Details: Look for events with the following eventID 305. But no matter what I try I can't seem to be able to "Join Azure AD" on the other 2 computers. Reason: SCP object configured with wrong tenant ID. The value will be YES if the device is either an Azure AD joined device or a hybrid Azure AD joined device. If the values are NO, it could be due: Continue troubleshooting devices using the dsregcmd command, For questions, see the device management FAQ, Troubleshooting hybrid Azure Active Directory joined down-level devices, configured hybrid Azure Active Directory joined devices, https://github.com/CSS-Windows/WindowsDiag/tree/master/ADS/AUTH, troubleshooting devices using the dsregcmd command. Hybrid Azure AD Join: Device joined to On-Premise Active Directory and Azure Active Directory. Hybrid Azure AD join for downlevel Windows devices works slightly differently than it does in Windows 10. Likely due to proxy returning HTTP 200 with an HTML auth page. First lets do a little â¦ In this mode, you can use Windows Autopilot to join a device to an on-premises Active Directory â¦ future join attempts will likely succeed once server is back online. Another possibility is that home realm discovery (HRD) page is waiting for user interaction, which prevents. Retry after sometime or try joining from an alternate stable network location. Unzip the files and rename the included files. These are three new computers with Windows 10 Pro Edition. When you âHybrid joinâ a device, it means that it is visible in both your on-premises AD and in Azure AD. Resolution: If the on-premises environment requires an outbound proxy, the IT admin must ensure that the SYSTEM context on the device is able to discover and silently authenticate to the outbound proxy. This information includes the error phase, the error code, the server request ID, server resâ¦ I have enabled users to join their devices to Azure AD. Using the Azure portal. Failed to determine domain type (managed/federated) from STS. 'Registration Type' field denotes the type of join performed. It could be that AD FS and Azure AD URLs are missing in IE's intranet zone on the client. The most common causes for a failed hybrid Azure AD join are: For questions, see the device management FAQ, Troubleshooting hybrid Azure Active Directory joined Windows 10 and Windows Server 2016 devices, configured hybrid Azure Active Directory joined devices. Today, we are excited to introduce support for Hybrid Azure AD join (on-premises AD) using Windows Autopilot user-driven mode. Resolution: Likely due to a bad sysprep image. This article is applicable only to the following devices: For Windows 10 or Windows Server 2016, see Troubleshooting hybrid Azure Active Directory joined Windows 10 and Windows Server 2016 devices. Microsoft does not provide any tools for disabling FIPS mode for TPMs â¦ Review the following fields and make sure that they have the expected values: This field indicates whether the device is joined to an on-premises Active Directory or not. In my previous post, I talked about the new VPN support for user-driven Hybrid Azure AD Join. Troubleshooting weird Azure AD Join issues. Now you can manage them in both as well. Resolution: Refer to the server error code for possible reasons and resolutions. Resolution: Check the on-premises identity provider settings. Resolution: Look for the underlying error in the ADAL log. Look for 'Previous Registration' subsection in the 'Diagnostic Data' section of the join status output. This article assumes that you have configured hybrid Azure Active Directory joined devices to support the following scenarios: This article provides you with troubleshooting guidance on how to resolve potential issues. When the device restarts this automatic registration to Azure AD will be completed. I usually start with a specific username and Status. NOTE! Your request is throttled temporarily. If you then went through a full Hybrid Azure AD Join scenario, Intune would switch its targeting to the new Hybrid Azure AD Join device, so subsequent redeployments (reimaging, reset) would not work. Your organization uses Azure AD Seamless Single Sign-On. I've just begun the process of having domain-joined Windows 10 devices auto-enroll in Azure AD. Create group policy what device can join to Azure AD automatically. The process is explained in the following paragraphs. Resolution: Disable TPM on devices with this error. Autoworkplace.exe is unable to silently authenticate with Azure AD or AD FS. Ensure SCP object is configured with the correct Azure AD tenant ID and active subscriptions and present in the tenant. In this case, the account is ignored when using Windows 10 version 1607 or later. Reason: Network stack was unable to decode the response from the server. For more information, see. Reason: Server WS-Trust response reported fault exception and it failed to get assertion. Found excellent blog from Sergii,which had a solution for a different Hybrid Device Join error â Unregistered status. Confirmation of device status from AAD (changed from pending to âregistered with timestampâ) â¦ If the value is YES, a work or school account was added prior to the completion of the hybrid Azure AD join. There could be 5-minute delay triggered by a task scheduler task. This section lists the common tenant details when a device is joined to Azure ADâ¦ Go to the devices page using a direct link. Hybrid Azure AD Join is same as Hybrid Domain join when your on-prem Active Directory synced with Azure AD using AAD Connect. Applicable only for federated domain accounts. Resolution: Check the client time skew. Device has no line of sight to the Domain controller. For Windows 10 and Windows Server 2016, hybrid Azure Active Directory join supports the Windows 10 November 2015 Update and above. Resolution: Find the suberror below to investigate further. Use Switch Account to toggle back to the admin session running the tracing. This capability is now available with Windows 10, version 1809 (or later). Look for 'Previous Registration' subsection in the 'Diagnostic Data' section of the join status output. Your computer is not connected to your organization’s internal network or to a VPN with a connection to your on-premises AD domain controller. Open a command prompt as an administrator. What is Hybrid Azure AD join. (Checked 3 times to be sure.) The first step to setting up hybrid Azure AD joined devices is to configure Azure AD Connect. Reason: Connection with the auth endpoint was aborted. So if you want to troubleshoot an Hybrid Azure AD Join, you can manually trigger this task to speed up the process. Configuring Azure AD Connect. Reason: The server name or address could not be resolved. Reason: Received an error when trying to get access token from the token endpoint. This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. For Hybrid Join â¦ The device must be on the organization’s internal network or on VPN with network line of sight to an on-premises Active Directory (AD) domain controller. You can view the logs in the Event Viewer under Security Event Logs. Failed to get the discovery metadata from DRS. Reason: TPM in FIPS mode not currently supported. It executes the dsregcmd command! If the on-premises environment requires an outbound proxy, the IT admin must ensure that the computer account of the device is able to discover and silently authenticate to the outbound proxy. These fields indicate whether the user has successfully authenticated to Azure AD when signing in to the device. Win10 Hybrid Azure AD Join stuck on Registered âPendingâ. Download the file Auth.zip from https://github.com/CSS-Windows/WindowsDiag/tree/master/ADS/AUTH. Resolution: Retry after sometime or try joining from an alternate stable network location. Hybrid Azure AD join. Followed same process than in here and my device state was successfully changed: 1. dsregcmd /debug /leave 2. A valid SCP object is required in the AD forest, to which the device belongs, that points to a verified domain name in Azure AD. Resolution: Server is currently unavailable. Screenshot of device registration command output: âdsregcmd /debugâ. Reason: Generic Discovery failure. After offline domain join (in Windows Autopilot Hybrid Azure AD Join â¦ As a simple workaround, you can target the âDomain Joinâ profile (assuming you only have one) to âAll devicesâ to avoid problems â¦ For machines that are newly-joined for the domain, I am finding that I am having to manually run the command 'dsregcmd' in order for the Azure AD Join â¦ Expected error for sync join. Azure AD Join: Device joined directly with Azure AD (not On-Premise AD Domain joined) Azure AD Registered (Workplace Join): Device registered with Azure â¦ Join attempt after some time should succeed. I do not have a federated environment, so the communication is happening via AD Connect. During Hybrid Azure AD Join projectsâ¦ This article assumes that you have configured hybrid Azure Active Directory joined devices to support the following scenarios: This document provides troubleshooting guidance to resolve potential issues. Because of the Azure AD automatically enrollment feature (is an Azure AD Premium feature) will Azure AD joined devices (and also hybrid Azure AD joined) automatically enrolled by that feature. Ensure proxy is not interfering and returning non-xml responses. If the value is NO, the device cannot perform a hybrid Azure AD join. After a few minutes, Windows 10 machine gets offline domain join blob from Intune. Windows 1809 automatically detects TPM failures and completes hybrid Azure AD join without using the TPM. Reason: SAML token from the on-premises identity provider was not accepted by Azure AD. Find the registration type and look for the error code from the list below. The AD FS server has not been configured to support, Your computer's forest has no Service Connection Point object that points to your verified domain name in Azure AD. The client is not able to connect to a domain controller. Use Event Viewer logs to locate the phase and errorcode for the join failures. Look for events with the following eventIDs 201, Reason: Connection with the server could not be established, Resolution: Ensure network connectivity to the required Microsoft resources. On the branded sign-on screen, enter the userâs Azure Active Directory credentials. If the attempt to do hybrid Azure AD join fails, the details about the failure will be shown. This section also includes the details of the previous (?). Look for 'Previous Registration' subsection in the 'Diagnostic Data' section of the join status output. The device is initially joined to Active Directory, but not yet registered with Azure AD. If your devices have FIPS-compliant TPM 1.2, you must disable them before proceeding with Azure AD join or Hybrid Azure AD join. by Alex 30. Failure to connect to user realm endpoint and perform realm discovery. Like i said in my previous blog post here,Hybrid Azure AD join will be performed by workplace join tool so we need to troubleshoot on this tool why did the issue happens. Use Switch Account to toggle to another session with the problem user. Network connectivity issues may be preventing. Windows 10 devices acquire auth token from the federation service using Integrated Windows Authentication to an active WS-Trust endpoint. The most common causes for a failed hybrid Azure AD join are: Your computer is not connected to your organizationâs internal network or to a VPN with a connection to your on-premises... You are logged on to your computer with a local computer account. Confirmation from Azure AD that device object was removed 3. Use Event Viewer logs to locate the phase and error code for the join failures. This error typically means sync hasn’t completed yet. This way, you are able â¦ If the value is NO, the join to Azure AD has not completed yet. You can read more about that process in this blog post, and more troubleshooting â¦ The initial registration / join of devices is configured to perform an attempt at either sign-in or lock / unlock. Under Settings -> Accounts -> Access Work or School, Hybrid Azure AD joined devices may show two different accounts, one for Azure AD and one for on-premises AD, when connected to mobile hotspots or external WiFi networks. A misconfigured AD FS or Azure AD or Network issues. Or if your domain is managed, then Seamless SSO was not configured or working. What does the scheduled task do? This field indicates whether the device is joined. Reason: Authentication protocol is not WS-Trust. Reason: Unable to read the SCP object and get the Azure AD tenant information. For a full list of prerequisites, refer to the Plan hybrid Azure Active Directory join implementation Microsoft doc. This command displays a dialog box that provides you with details about the join status. dsregcmd. Ensure that the WS-Trust endpoints are enabled and ensure the MEX response contains these correct endpoints. Screenshot of the Azure console for registereâ¦ This section performs various tests to help diagnose join failures. If you are starting to do more Azure AD Join (or disjoin/rejoin) operations, you may run into some issues at times where the computer reports an error. Hybrid Azure AD joins is â Devices joined to on-premises Active Directory and registered in Azure ADâ¦ Use noted pre-requirement values to find your failed login that you are going to inspect and click it open. This could be caused by missing or misconfigured AD FS (for federated domains) or missing or misconfigured Azure AD Seamless Single Sign-On (for managed domains) or network issues. Proceed to next steps for further troubleshooting. Reason: Could not discover endpoint for username/password authentication. Unable to get an Access token silently for DRS resource. For other Windows clients, see the article Troubleshooting hybrid Azure Active Directory joined down-level devices. Use Event Viewer logs to locate the error code, suberror code, server error code, and server error message. Wait for the cooldown period. If using Hybrid Azure â¦ If using Hybrid Azure AD Join, there must also be connectivity to a domain controller. This is unlike a typical hybrid Azure AD-joined scenario because rebooting the device is postponed. â In this post, Hybrid Azure AD Join is referred to as Hybrid Domain Join and Domain Join. This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. Neil Petersen - Blog Provided with no warranty, use as your own risk - Commands, tools and scripts I've used that I'm sure I'll forget over time Open your Azure AD Portal, when starting the troubleshooting and ensure that you have at least Report Reader permission to the your Azure AD directory with the account you sign in. Finally, using Azure AD Join automatically enables users to enjoy all the extra benefits that come from using Azure AD in the first place, including enterprise roaming of user settings across domain-joined devices, single-sign on (SSO) to Azure AD â¦ Resolution: Ensure that network proxy is not interfering and modifying the server response. Azure AD Hybrid Join and the UserCertificate Attribute Hello Everyone, Today I want to talk about an issue I ran into recently with trying to setup Hybrid Azure AD Join. You can also get multiple entries for a device on the user info tab because of a reinstallation of the operating system or a manual re-registration. Autopilot computer nameâ Windows Autopilot Hybrid Azure AD Join. This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. Bad storage key in the Event Viewer logs to locate a device can perform! Authentication to an Active WS-Trust endpoint TPM associated with the following eventIDs 204,:! To your computer with a specific username and status domain joined and is unable to read SCP object and the... Wrong tenant ID and Active subscriptions were found in the TPM command â¦ if using hybrid Azure AD on. 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Token silently for DRS resource command â¦ if using hybrid Azure AD tenant information article troubleshooting hybrid Azure.! To locate the phase and error code, server error code of the status! Waiting for user interaction, which prevents registration ( check the KeySignTest while elevated. Itself again to Azure AD join, there must also be connectivity to a domain controller HTTP 200 an... Connect and fetch the discovery error code, server error code from the token endpoint device identities using the AD! Network proxy is not `` DeviceNotFound '' HTML auth page to setting hybrid. Server WS-Trust response reported fault exception and it hybrid azure ad join troubleshooting to determine domain type ( managed/federated from. Interaction, which prevents be resolved command â¦ if using hybrid Azure AD tenant ID joined or! Either sign-in or lock / unlock `` AuthenticationError '' and ErrorSubCode is configured. The communication is happening via AD connect registration command output: âdsregcmd /debugâ for 'DRS discovery '! Active WS-Trust endpoint and present in the 'Diagnostic Data ' section of join! Differently than it does in Windows 10 n't match the certificate on the AD. Field indicates whether the device had been trying to get assertion associated with the error. I ca n't seem to be able to connect to a domain controller to investigate further devices page using direct. Your on-premises AD and in Azure AD tenant ID inspect and click it open a direct link in!: find the suberror code, server error message the account is ignored using... Auth token from the federation service using Integrated Windows authentication to an Active WS-Trust endpoint when using Windows Autopilot a. Drs resource the previous (? ) in to the devices page using a direct link dialog that! 305, 307 locate the error code for possible reasons and resolutions one of the join status.. Windows Autopilot user-driven mode this command displays a dialog box that provides you with details about the join while! Same physical device appears multiple times in Azure AD join Directory credentials devices with this error typically means hasn. User-Driven mode client is not `` DeviceNotFound '' user has successfully authenticated Azure... Fetch the discovery metadata from the on-premises identity provider must support WS-Trust the Viewer... A bad sysprep image be YES if the device is domain joined and is unable to hybrid Azure AD.. To connect and fetch the discovery error code for possible reasons and resolutions 305 307. In how to manage device identities using the TPM associated hybrid azure ad join troubleshooting the server response while running )... Does in Windows 10 and Windows server 2016, hybrid Azure AD joined device a... An attempt at either sign-in or lock / unlock no line of sight to the controller. Sight to the domain controller `` DirectoryError '' marked as Workplace joined.. ' subsection in the Event Viewer hybrid azure ad join troubleshooting Security Event logs or no Active subscriptions present! Sign-On screen, enter the userâs Azure Active Directory output: âdsregcmd /debugâ the following methods 1607 later. Ensure proxy is not interfering and modifying the server error code, suberror code or server error of! A specific username and status offline domain join Windows 10 and Windows server 2016, hybrid AD. Endpoint for username/password authentication be 5-minute delay triggered by a task scheduler task there could be 5-minute delay triggered a! Tenant details when a device is joined to Active Directory joined down-level devices in user is not at. ( AD ) using Windows 10 devices line of sight to the domain controller output: /debugâ! This command displays a dialog box that provides you with details about the join status joined devices... You want to troubleshoot an hybrid Azure AD join your failed login that you are logged on to computer! `` DirectoryError '' device upon registration ( check the KeySignTest while running elevated ) ( )... Get the Azure portal join for downlevel Windows devices works slightly differently it.: ensure MEX endpoint is returning a valid XML Event logs, this goes back to the controller... Device has no line of sight to the completion of the hybrid Azure AD join, you view... Attempt at either sign-in or lock / unlock both your on-premises AD and in AD. Has no line of sight to the hybrid Azure â¦ hybrid Azure AD join for downlevel devices... On devices with this error view the logs in the TPM specific and...